Privacy Policy

1. Introduction

Hairplay with Steph (“we”, “us”, or “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit hairplaywithsteph.com.au or submit a booking enquiry.

By using this website, you consent to the practices described in this policy. If you do not agree, please do not use this website.

2. Information We Collect

We may collect the following information:

• Contact and booking details: your name, email address, phone number, preferred service, and requested date, when you submit a booking enquiry via our contact form.
• Communication records: emails and messages you send us.
• Technical data: IP address and basic usage data collected automatically by our hosting provider (Vercel) and infrastructure providers.

3. How We Use Your Information

We use the information we collect to:

• Respond to booking enquiries and confirm appointments
• Communicate with you about your appointment
• Improve and maintain the website
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Services

This website uses the following third-party services. Each operates under its own privacy policy:

• Vercel — website hosting and content delivery
• Supabase — database storage for form submissions
• Resend — transactional email delivery
• Adobe Fonts (Typekit) — web font delivery

5. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with our legal obligations. Booking enquiry data is retained for a maximum of 12 months unless you request earlier deletion.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Complain to the Office of the Australian Information Commissioner (OAIC)

To exercise these rights, contact us at steph@hairplaywithsteph.com.au.

7. Cookies

This website does not use tracking cookies or analytics. Basic session functionality may use browser storage as required by the website infrastructure.

8. Contact Us

For questions about this Privacy Policy or how we handle your data, please contact:

Hairplay with Steph
Sydney, NSW, Australia
Email: steph@hairplaywithsteph.com.au